4EVAFANS CO, a company registered in South Australia, Australia, with its office at PO Box 127, HENLEY BEACH SA 5022, operates in conjunction with INSTANT VERIFIED MEDIA, a company registered in Nicosia, Cyprus, with its office at STROVOLOS CENTER, 4TH floor, Flat/Office 401, Strovolos, 2018, Nicosia, Cyprus. Both entities are part of the same business and operate in different jurisdictions. This policy describes the personal information we collect, how we use it, and how we protect your data when you use our services. 

HOW WE COLLECT PERSONAL DATA

We collect personal information directly from you through forms on our website, including name, email, address, and phone number. This information may be provided when signing up, subscribing, or interacting with our services. We may also collect data automatically through cookies and tracking technologies. This policy does not apply to offline collection methods or third-party websites.

HOW WE USE YOUR PERSONAL INFORMATION

We use your data for the following purposes:

• Administration and Access: To provide services and manage accounts.
• Customer Profiling: Analyzing user preferences for tailored experiences.
• Research and Analysis: Conducting research and statistical analysis.
• Fraud Prevention: Detecting and preventing fraud.
• Marketing and Communication: Sending updates and promotional materials with your consent.
• Legal Compliance: Meeting regulatory requirements.
• Rights Enforcement: Upholding contractual obligations and our rights.

DISCLOSURE OF YOUR PERSONAL DATA

We may disclose your personal data to:

• Agents and service providers.
• Law enforcement and regulatory bodies when required.
• Professional advisors (insurers, accountants, auditors, lawyers).
• Third parties providing IT, data hosting, and website services.
• Other parties with your explicit consent.

LINKS TO THIRD-PARTY SITES

Our website may contain links to third-party websites. These sites are not under our control, and their privacy practices may differ. We recommend reviewing their policies separately.

DATA RETENTION

We retain personal information only as long as necessary for business and legal purposes. Publicly available or anonymized data may be retained indefinitely.

DATA SECURITY

We use secure servers, encryption, and password protection to safeguard your data. Access is limited to authorized personnel only, and security breaches will be reported as required by law.

MONITORING AND AUTOMATIC DATA COLLECTION

We monitor and collect device and location data with user consent. Cookies are used to track website usage. You can withdraw consent for location services by contacting us at support@4evafans.com.

YOUR RIGHTS

• Access and Correction: You may request access to or correction of your data.
• Marketing Opt-out: You can opt out of marketing communications via the ‘unsubscribe’ link or by contacting support.
• Complaints: You can file complaints about our privacy practices through support@4evafans.com.

CHANGES TO THIS POLICY

We reserve the right to amend this policy and will post updates on our website. Continued use of the website constitutes acceptance of the changes.

CONTACT US

For inquiries about this policy or to exercise your rights, contact us at support@4evafans.com.

COMPLAINTS POLICY

1. Introduction: This complaints policy is part of your agreement with 4EVAFANS CO and INSTANT VERIFIED MEDIA.
2. Contact Information: Operated by 4EVAFANS CO, a registered company in South Australia, and INSTANT VERIFIED MEDIA, a registered company in Nicosia, Cyprus.
3. Use: This policy applies to any complaints related to our platform.
4. Filing Complaints: Submit complaints to support@4evafans.com with relevant details.
5. Investigation Timeline: Illegal or non-consensual content complaints are addressed within 7 business days. Appropriate action will be taken based on our findings.
6. Copyright Complaints: Handled according to our DMCA Policy.
7. Non-Compliance and Other Complaints: We take action for breaches of policy, but we may not provide updates unless legally required.
8. Unjustified Complaints: Unjustified or abusive complaints may lead to account suspension.
9. Contact for Complaints: All communications should be directed to support@4evafans.com.